When you run a small business you are the marketing team, the customer service desk and the project manager, often before lunch. An AI assistant cannot do the work for you, but with the right prompt it can give you a strong first draft in the time it takes to make coffee.
These 15 prompts from the catalogue cover the jobs that come up every week. Most of them have fill-in fields: open the prompt, type your details and copy.
Finding customers
- Reply-Focused Cold Email Builder: short outreach emails that sound credible rather than automated. You fill in who you are writing to, the problem you solve and the one action you want them to take.
- Google Ads Title Copywriter: headline ideas for search ads that fit the character limit you set.
- Write an Email: the all-rounder. Choose the tone, recipient, topic, length and language, and get an email with a clear call to action.
Looking after customers
- Customer Complaint Reply System: calm, professional replies that acknowledge the problem and explain what you will do, without making things worse.
- AI Customer Support Specialist: turns a customer’s question into a clear, helpful answer.
- Customer Review Summarizer: paste in your reviews and get the overall picture: common praise, repeated complaints and what to fix first.
- FAQ Generator: a set of questions and answers for your product or service, ready for your website.
Running the business
- Meeting Summary and Action Plan Generator: turns meeting notes into decisions and action items, so nothing falls through the cracks.
- Prepare for Meetings: five topics that are likely to come up with a particular person, based on your previous conversations.
- Project Breakdown: breaks a project into phases, tasks and risks, the way an experienced project manager would.
- Analyze Product Feedback: groups feedback from customers into themes and helps you decide what to act on.
Planning and growth
- Business strategy prompt pack: ten consultant-style prompts for market analysis, operations, funnels and goals, with blanks for your company and market.
- Investor Pitch Presentation: practise your pitch, slide by slide, with your startup name and the amount you are raising.
Words and pictures
- Smart Rewriter & Clarity Booster: makes any text clearer, shorter and easier to read. Great for web pages, proposals and policies.
- Mirror Product Photo: an image prompt that places your product in a styled scene. Upload a photo of the product with the prompt.
Get better results
- Give it your facts. Prices, opening hours, policies and product details belong in the prompt. The AI cannot know them, and it may invent them if you leave them out.
- Add your voice. Paste one or two examples of emails or posts you like and ask the assistant to match their tone.
- Keep customer data private. Replace names and contact details with placeholders. Our prompt privacy checklist explains why.
- Check before you send. Read every draft as if a customer will see it, because one will.
Want more? Browse Marketing & Sales, Business & Finance and Work & Productivity, or read how to write a good AI prompt to adapt any of these to your business.
